Thursday 1 April 2010

Take the fight to the Danish Ministry of Justice!

Apart from coming home from my failed theory test yesterday completely deflated, angry and in need a a hard drink, today I decided to be more proactive and hence this blog. I also wrote to the Danish Ministry of Justice (again) and the Australian Embassy (again) regarding the situation. Below is a copy of my email to the Ministry of Justice. If you are at all inclined, I would encourage you to write an email, even if only brief. If no one ever complains, then obviously it is not a problem and nothing will ever change or be done to fix the problem! I'm aware that if any change does come out of this that it might be too late to make a difference for me, but this "injustice" just infuriates me and I would like to see it changed so that at least people in the future might benefit!
I'm also considering starting a petition and standing out the front of the Teoriprøve doors in Valby where I took the test. I'm sure I would have absolutely no problem whatsoever getting people to sign a petition! I could overhear just about everyone complaining about it in some way. Maybe we could start an online petition (but I have not worked out how I would go about this, so please anyone who has any ideas please let me know).

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To:jm@jm.dk

Dear Sir/Madam,

I'm writing to you to provide an update on my experience to gain a Danish Drivers licence (see your reply to my email from last year attached).

Firstly I would like to say quite simply that this has been one of the most frustrating and time consuming processes I have ever endured!!!!

I can also tell you, that I am not the only Australian, American or foreign national that finds this process totally frustrating.

Because I was not fortunate enough to have an ACT licence, I was forced to go through the Danish Drivers licence tests, however as you probably know, the obscure Danish drivers theory test is almost impossible to pass on knowledge of the road laws or driving ability alone, you need to understand what the Danish authorities "expect" to hear for very weird questions such as "what must you pay particular attention to?". So even if you have practised and continually pass the online practice test and believe you have got some idea of what they want to hear, you can still fail the actual theory test as I did yesterday! The fact that this test is unfair and totally obscure is reflected in the fact that (I believe) only 30% of people pass this test, and from my perspective it seems like it is by luck as much as knowledge that people manage to pass. Even Danish people are frustrated by these tests and find them difficult to pass (An intelligent, professional engineer colleague had to sit the theory test 3 times before passing!!). The whole reason I decided to get a car here is because I travel 3+ hours everyday by train to work. Getting a licence and car was meant to save me time, but so far it has consumed my time and money, and after 6 months jumping through several regulatory hoops and frustrating delays (I won't even bother to explain this part here) I finally got to sit the theory test and then failed! I anticipate it will possibly take several more attempts to pass the theory test (by luck), and then sit the practical test, and this could take another 6 months - a total of 12 months and lots of heartache and frustration to get a car which was meant to save me time! I am now in the situation where I must simply decide how much more effort I am prepared to put into this process. Should I continue to persevere until I somehow get lucky and pass this test, or should I put up with my long train travel to work everyday. For me it depends on how much time I expect to remain in Denmark, and although it was previously for me a very open timeline, now I am forced to make a decision of whether I expect to be here 1-2 years (whereby the licence is not worth the effort) or longer! In addition to the theory test being obscure, other parts of the process are totally frustrating. There is also a substantial cost involved in both monetary terms and my time (medical examinations, driver school registration, fees for the temporary licence and drivers tests, fees to gain access to the online practice tests etc). The online tests have obvious mistakes in them (several times the exact same question for a picture is repeated with different correct answers and in addition some answers are plainly wrong, for example that someone on your left in a round about should give way to you entering the round about!!). The English interpreter at the theory test (which I paid for) did not have a good command of English and there were several questions where myself and other people in the test were obviously confused by his use of the language. It is bad enough that I am FORCED to take these tests, but the fact that they are seriously flawed and do not accurately test my knowledge is extremely frustrating.

In your last letter to me, you pointed out that the difference between an ACT and Victorian licence is that the ACT has a certain requirements for the practical and theory tests that the other States do not. I was informed by the Australian Embassy that this "requirement" was that in Victoria you are NOT REQUIRED to have a qualified instructor. Well in my case (in Victoria) I did have a a qualified instructor, but because it was 25 years ago, I have no records or way of proving it now. However surely after 25 years of driving experience, with a good driving record and a rating 1 insurance for life (I have an Australian insurers letter stating this- see attached), I am more qualified to drive than anyone who manages to pass the theory test by luck!!?? In addition, you must still pass the theory and practical driving tests in Victoria (even if you are not taught by a "qualified" instructor), and this is all I am now required to do here in Denmark, so what is the difference?! In other words, you do not require people who are seeking a conversion licence to be under the instruction of a "Qualified" instructor (only pass the tests), so how is putting people through the agony of the Danish tests any different to them having already passed the tests in their respective countries!

I believe that the Danish authorities need to seriously review their regulations here. Do you seriously consider that the Danish regulations and that Danish drivers are better than in other Western countries such as Australia and America, and that the accepted counties such as South Korea, Taiwan and Russia are better drivers than Australians and Americans? I think there is a serious problem with this logic and that the authorities are so focused on the "rules and regulations" that they are losing perspective and have failed to put faith in the American and Australian driving tests and systems.

Once again, I would like to point out that I am by no means the only foreign national who is frustrated by this regulation. I know of several other highly educated, professional people who have come to work in Denmark that are totally frustrated by the time and effort they must use on gaining a Danish drivers licence despite being good drivers and valuable members of society who are contributing to the Danish economy and society. I believe if you want to make Denmark an attractive place for such individuals, you must revise your requirements for drivers licences.

Yours sincerely,

David

3 comments:

  1. the petition will work! And Mads is pretty sure we can do it electronically! As long as the persons who sign are in the Danish system (so that means we can use Danes living abroad too!)

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  2. Do you have any ideas what information will need to be captured on each person for this to meet their "petition requirement"? Name, address, contact phone number? I'm also wondering whether we should find out if people have obtained a Danish licence already or not, and nationality?

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  3. Hey David
    Is the petition still active?

    ReplyDelete